Frequently Asked Questions

How can I improve fax reliability?

In order to get maximum performance and reliability from your fax server, try the followings:

  • Use a direct connection from the PSDN to the fax modem; Remove any splitters and other devices in that line.
  • DISABLE YOUR SCREENSAVER. Some screensavers can be quite cpu intensive and will starve the communication threads from receiving required messages;
  • Avoid running other cpu intensive processes while fax sessions are in progress, they will likely starve the communication threads.
  • If you have a cheap winmodem or software modem consider investing in a good quality non-US Robotics controller based modem, please see this page.