Frequently Asked Questions

Which modems and fax boards do you recommend for Fax Server Pro?

In general, we recommend you to avoid using low-cost modems for faxing, since such modems are usually only tested for data and Internet connections and do not work very reliable in fax mode.

In order to get maximum performance and reliability from your fax server, Joyfax Server recommends fax boards and modems from these manufacturers (If you are using a fax modem with Joyfax which isn't in this list and are having good results with it, please email support[at] so that this model can be added to this list):

The best USB modem we have used here are the Zoom model 3090 USB modem and U.S. Robotics V.92 USR5637 56K USB Fax modems. The Zoom model 3090 USB modems are hard to find, but you may be able to find one here...